Shipping policy
1. Order Types and Processing
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Pre-made: Orders for in-stock items are processed within 4-7 business days. You will receive a shipping confirmation email with tracking details once your order is dispatched.
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Pre-Orders: Pre-order items will ship according to the estimated release date 15-24 business days after the pre-order window closes. You will receive an email with tracking information once your pre-order is shipped.
3. International orders
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Please be aware that we are not responsible for paying any import fees, taxes, or duties imposed by your country's customs agency. These fees must be paid by the customer upon delivery. We will not issue refunds for any international orders due to unpaid customs fees.
4. Tracking Your Order
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After your order ships, you’ll receive a tracking number via email. Track your shipment online for real-time updates.
5. Address Verification
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Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages due to incorrect addresses.
6. Lost Packages
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Once your order is in the hands of USPS, UPS, DHL, we are not responsible for any lost or damaged packages during transit. However we will do our best to assist you in filling a claim with the shipping carrier to recover your lost package
If you have any questions or concerns regarding your order, please do not hesitate to contact us at support@rarebychoice.com We are always here to help!
Thank you for shopping with RarebyChoice